FAQ

Pür Pak’s effervescent .5 ounce formula is designed for the consumption of one to two packets daily; many Pür Pak users training for long distance events take up to three packets daily. We do not recommend exceeding three packets per day, regardless of your training and activity level.

Pür Pak is a simple way to energize and hydrate you throughout the day, available with 50 mg caffeine and caffeine free.

Pür Pak was designed for adults only, Pür Pak Kidz will be released soon.

Pür Pak .5 ounce is best when mixed in a glass or water bottle with 4-6 ounces of cold water or shaken in a Pür Pak water bottle.

Because of the natural ingredients and lack of additives, to avoid settling in the bottom of your glass or water bottle, please shake well.

Pür Pak is best taken with a snack before, during or right after training.  Many users prefer to take it in the morning with a light snack before a workout.  The majority of Pür Pak users prefer to have a light pre-workout snack and drink the product during their activity as it sustains energy and hydration levels.

Please consult your physician prior to taking Pür Pak if you have any allergies or health issues.  Pür Pak was tested and contains no known allergens.

All pregnant women must consult with a physician before taking this and all supplements.  Please note that Püur Pak citrus caffeinated formula contains 50 mg of caffeine, caffeine is not advised to take during pregnancy.

Pur Pak is gluten free.

Pur Pak contains no artificial dyes, colors or flavors.

Pur Pak is manufactured by one of the largest and most reputable supplement manufacturers in the U.S. Their Quality Control/Analytical Development Department consists of a highly trained staff of 17 degreed chemists under the supervision of 3 resident Ph.Ds. The Quality Control Laboratory performs analytical testing of raw materials, in-process samples, and finished goods.

Our manufacturer has taken significant steps to reduce environmental impact, using energy efficient lighting with motion detector switches means hundreds of thousands of kilowatt hours are saved. The lab recently launched a 418.6 kilowatt (kW) solar energy equivalent to recycling over 8 million cans of soda, planting 30,000 trees and taking 52 cars off the road every year.

Pur Pak did not cut corners when it came to choosing a lab, our manufacturer is licensed and regularly inspected for Good Manufacturing Practices (GMP) by State and Federal health authorities. Additionally, they undergo frequent GMP audits by independent auditors and governmental health authorities worldwide. Our manufacturer has been audited and approved by the following:

º NSF GMP Certification
º NSF Cook & Thurber Food Safety and Compliance Certification
º Canadian NHPD (certified to produce products for Canadian distribution)
º Kosher product approval (all major certifying bodies)
º Halal product approval (IFANCA)
º Organic product approval (Quality Assurance International)
º Organic certification (QAI)

Personal Information: Any personal information provided to us will only be used for the purpose for which it was submitted. We collect your information primarily for contact and billing purposes. Under no circumstances will your information be shared with or sold to, or disclosed to any third party, except where required by law.

Credit Card Information: Any credit card information submitted via the PürPak website shopping cart is secured via industry standards, rules and regulations. When credit card information is entered it is encrypted and is protected with the best encryption software in the industry-SSL. Your credit card information will be stored and securely encrypted on Authorize.net, PürPak does not store credit card information.

We accept Visa, MasterCard, American Express, Discover. Please note we cannot split payments between credit cards.

No. Your credit card will not be charged until your order is shipped. We will send you a confirmation email when this happens.

We accept US currency only.

Pür Pak is most effective when taken once daily, for this reason we suggest you opt to have Pür Pak shipped to your door every 28 days; each box contains 28 packets.

All monthly subscriptions have the right to stop payment on an automatic debit by submitting an email request for cancellation to info@livepurpak.com seven days before the next billing cycle; each billing cycle is 30 days. Confirmation of cancellation will be emailed once processed. Refunds will not be granted once an order has been processed.

Pür Pak shipping will be calculated at the time of checkout.

Your order will be processed and shipped based on the method of shipping you choose at checkout.

You may return unopened items sold by Pür Pak LLC within 15 days of delivery for a full refund. All returns are subject to a $25 restocking fee for all non-defective unopened merchandise. For all returns please contact customer service for an RA number at Info@LivePurPak.com, return shipping costs are paid by customer.

Pür Pak can be bought by single packages and by the box at TriFit Club & Studios  (www.TriFitLA.com), Helen’s Cycles (www.Helenscycles.com), and Triathlon Lab (www.TriathlonLab.com) located in Santa Monica, CA.